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0845 605 2303 / +44 (0)1993 835240
PRODUCTS & SERVICES

RGA is the UK’s No.1 producer of proprietary data identifying organisers/buyers of meetings & events, conferences, hospitality, and business travel in leading UK companies, associations & event agencies.

RGA is the UK's only Telemarketing Centre specilised in the Meetings, Events, Conferences, Business Travel and Hospitality Industries.

RGA provide a complete, GDPR/PECR compliant end-to-end service from design to delivery broadcasting your message using digital media.

RGA provide a complete, GDPR/PECR compliant end-to-end service from design to delivery broadcasting your message using digital media.

GDPR complaint Meeting & Event Planners Data by RGA RGA is the No. 1 supplier of marketing services to the UK's MiCE Industry.
Covid 19 - Good to Go We support the Official UK mark to signal that a tourism and hospitality business has worked hard to follow Government and industry COVID-19 guidelines and has a process in place to maintain cleanliness and aid social distancing. "Good-to-Go"
RESEARCH
GDPR Data by RGA
We have served the MiCE Industry for over thirty years. Our team fully salaried and measures their service in years, not months. Each team member is a fully trained telephone research professional. Everyone has to comply with GDPR and the PECR, but we think direct marketing in the 21st Century should always be consistent with the culture of security and privacy.

Have you adjusted to the new data environment? As one of the UK's leading data - direct mail - telemarketing providers to the Business Meetings & Hospitality Industry, RGA will help you thrive in the new GDPR landscape. Much has changed, but, it may well result in creating an opportunity to communicate and connect more closely with "genuine" potential and established clients. Download Details or call +44 (0)845 605 2303

UNDERSTANDING GDPR

UK & EU GDPR - The Impact On Your Business After Transition Period? download

Guide to the General Data Protection Regulation download

The Privacy and Electronic Communications Regulations (PECR) download

GDPR by RGA: Our Guide to GDPR download

GDPR by RGA: Legitimate Interest Assessment Form - download ICO sample

GDPR by RGA: Supplier Security Assessment for your records download

Although the study of innovation in the hotel industry is a key issue, little is known about the determinants of innovation in this sector. The "New Normal" has government guildlines and new management practices popping up left and right, giving the attentive marketeer the edge when it comes to satisfying guests needs and ensuring future returns. Not to mention, making use of the array of hotel software and social tools that have recently entered management landscape.

safe venue Covid-19 procedures
“We’re Good To Go”

Official UK mark to signal that a tourism and hospitality business has worked hard to follow Government and industry COVID-19 guidelines and has a process in place to maintain cleanliness and aid social distancing.

Coronavirus (COVID-19): LATEST INFORMATION AND ADVICE

From 12 April 2021 Some of the rules on what you can and cannot changed on 12 April. However, many restrictions remain in place.

Accessibility, diversity, and inclusion in the UK meetings industry

"The UK MICE sector is facing an unprecedented period of disruption in relation to the recent COVID-19 pandemic and the uncertainty of Brexit, the impacts of which may have far-reaching consequences in terms of equality and diversity."
|Journal of Cenvention & Event Tourism - September 2020

MIA ROADMAP TO REOPENING - Version 5

"As we proceed into Step 3 of the Government Roadmap from Monday 17 May, it remains essential that venues can provide the necessary safety reassurance to encourage customers to sign on the dotted line and book future business meetings and events".
|Prepared on behalf of the sector by the Meetings Industry Association - April 2021

UK Hotels Forecast 2020 — 2021, From endurance to recovery

"A volatile outlook into 2021.In the bleakest outlook since benchmarking began, hotel occupancy rates in 2021 are forecast to be 55% across the UK, and could take four years to return to pre COVID-19 levels."
|PWC Industry Forecast - October 2020.

Links and downloads of Global Meetings Industry reports. Reflecting on recent trends for venues, destinations and services, helping understand technology and strategies that maximize marketing budgets.

TURN DISRUPTION IN TO OPPORTUNITY

"The outlook for 2020 is for slower global economic growth (of about 2.8%) as the global economy is affected by the USChina trade war, the risk of a no-deal Brexit, the threat of a sharp Eurozone slowdown and debt default risks in emerging economies".

|PWC Hotels Forecast 2019-2020

GLOBAL MEETING & EVENTS FORECAST 2019

"Looking into 2019, meeting professionals have an optimistic view of the meetings market. Our global survey shows planners in many regions are planning more meetings, for more attendees, and of longer duration. The industry is mature, stable, and achieving incremental growth".

|American Express forecast for global meeting & event trends 2019

2019 MEETING & EVENTS FUTURE TRENDS REPORT 2019

"predicts a growing demand for meeting and event space, and an increase in the average size of meetings in nearly every region."

|CWT Report. September 2018

RGA UK Limited is registered in England and Wales - Registered Offices: RGA Studio, The Wine Warehouse, Standlake, Oxfordshire, OX29 7PR, UK - Reg. No: 3902620 - VAT. No: 718 3350 41, ICO Reference: Z4981496 - Venue Marketing Services, Big Bash Book & Spotlight17 are trade names of RGA UK Limited.